#### Prerequisites > <!-- Please complete the following checklist (by adding `[x]`): --> > > 1. [x] I have searched open and closed issues for duplicates > > 1. [x] This isn't a feature request > > 1. [ ] This is not a report about my app not working as expected #### Problem Due to https://github.com/ProtonMail/WebClients/issues/458#issue-3373395961, I wanted to contact Proton Support via their ZD portal, so I authenticated at [`protonmail.zendesk.com/auth/v2/login/signin`][2]. However, [`/hc/en-us/requests`][1] merely returns: > You're not authorized to access this page [1]: https://protonmail.zendesk.com/hc/en-us/requests [2]: https://protonmail.zendesk.com/auth/v2/login/signin #### Tasks 1. [ ] File this as a suggestion at [`protonmail.uservoice.com/#suggestion_title`][FRs]. [FRs]: https://protonmail.uservoice.com/forums/945460-general-ideas/filters/my_feedback#suggestion_title 1. [ ] Wait for [`protonmail.uservoice.com/forums/945460-general-ideas/suggestions/50436528`][bugs] to be implemented, so that this can be filed as a bug via the correct avenue. [bugs]: https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/50436528-provide-public-bug-trackers-for-all-projects