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Unable to purchase 1yr sub iOS 26.2 #433

@smithbjg90

Description

@smithbjg90

Summary

In app purchases will not complete

Please agree to the following

What software is involved?

  • Operating System: iOS 26.2
  • Cryptomator: 2.7.3 1402

Logs.zip

Volume Type

None

Steps to Reproduce

  1. [First Stepg]go to settings app still in. Trial
  2. [Second Step]click on the 1 yr sub in app purchase
  3. returns errors
    4

Expected Behavior

Select in app purchase and it to complete like any other app

Actual Behavior

Errors unable to purchase

Reproducibility

Always

Relevant Log Output

2026/01/09 05:09:37:343  Purchase of org.cryptomator.ios.iap.yearly_sub failed with error: Error Domain=SKErrorDomain Code=0 "An unknown error occurred" UserInfo={NSLocalizedDescription=An unknown error occurred, NSUnderlyingError=0x112393bd0 {Error Domain=ASDServerErrorDomain Code=2037 "Your Purchase Could Not Be Completed" UserInfo={NSLocalizedFailureReason=Your Purchase Could Not Be Completed}}}
2026/01/09 05:09:37:378  Error: unknown
2026/01/09 05:13:22:192  Purchase of org.cryptomator.ios.iap.yearly_sub failed with error: Error Domain=SKErrorDomain Code=0 "An unknown error occurred" UserInfo={NSLocalizedDescription=An unknown error occurred, NSUnderlyingError=0x112105aa0 {Error Domain=ASDServerErrorDomain Code=2037 "Your Purchase Could Not Be Completed" UserInfo={NSLocalizedFailureReason=Your Purchase Could Not Be Completed}}}
2026/01/09 05:13:22:210  Error: unknown
2026/01/09 05:21:48:442  Purchase of org.cryptomator.ios.iap.yearly_sub failed with error: Error Domain=SKErrorDomain Code=0 "An unknown error occurred" UserInfo={NSLocalizedDescription=An unknown error occurred, NSUnderlyingError=0x1126893e0 {Error Domain=ASDServerErrorDomain Code=2037 "Your Purchase Could Not Be Completed" UserInfo={NSLocalizedFailureReason=Your Purchase Could Not Be Completed}}}
2026/01/09 05:21:48:463  Error: unknown
2026/01/09 05:21:56:679  Purchase of org.cryptomator.ios.iap.yearly_sub failed with error: Error Domain=SKErrorDomain Code=2 "(null)" UserInfo={NSUnderlyingError=0x1126686c0 {Error Domain=SKInternalErrorDomain Code=11 "(null)"}}
2026/01/09 05:45:57:561  Buy product: org.cryptomator.ios.iap.yearly_sub
2026/01/09 05:45:57:581  Setting trialExpirationDate was written with value 2026-01-19 14:51:45 +0000
2026/01/09 05:45:57:581  Setting fullVersionUnlocked was written with value false
2026/01/09 05:45:57:581  Setting hasRunningSubscription was written with value false
2026/01/09 05:46:07:294  Setting trialExpirationDate was written with value 2026-01-19 14:51:45 +0000
2026/01/09 05:46:07:294  Setting fullVersionUnlocked was written with value false
2026/01/09 05:46:07:294  Setting hasRunningSubscription was written with value false
2026/01/09 05:46:14:471  Setting trialExpirationDate was written with value 2026-01-19 14:51:45 +0000
2026/01/09 05:46:14:471  Setting fullVersionUnlocked was written with value false
2026/01/09 05:46:14:471  Setting hasRunningSubscription was written with value false
2026/01/09 05:46:14:472  Purchase of org.cryptomator.ios.iap.yearly_sub failed with error: Error Domain=SKErrorDomain Code=0 "An unknown error occurred" UserInfo={NSLocalizedDescription=An unknown error occurred, NSUnderlyingError=0x14f23e8e0 {Error Domain=ASDServerErrorDomain Code=2037 "Your Purchase Could Not Be Completed" UserInfo={NSLocalizedFailureReason=Your Purchase Could Not Be Completed}}}
2026/01/09 05:46:14:473  Removed org.cryptomator.ios.iap.yearly_sub from the payment queue
2026/01/09 05:46:14:491  Error: unknown
2026/01/09 05:46:14:776  Setting trialExpirationDate was written with value 2026-01-19 14:51:45 +0000
2026/01/09 05:46:14:776  Setting fullVersionUnlocked was written with value false
2026/01/09 05:46:14:776  Setting hasRunningSubscription was written with value false
2026/01/09 05:52:38:538  Setting trialExpirationDate was written with value 2026-01-19 14:51:45 +0000
2026/01/09 05:52:38:538  Setting fullVersionUnlocked was written with value false
2026/01/09 05:52:38:538  Setting hasRunningSubscription was written with value false

Anything else?

No response

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