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Description
Steps to reproduce
- Have Mail App installed
- Setup a mail account
- Look at the nextcloud logs
Expected behavior
No errors in the logs
Actual behavior
Have an error in the NC log exactly every 65 mins.
Tried to connect to different mailservers, the behaviour is the same with all servers, I tried.
(Self hosted Mailserver on Netcup, Managed mailserver on Hetzner)
Mail app version
5.6.8
Nextcloud version
31.0.13
Mailserver or service
Yunohost on a Netcup VPS / Webspace Mail on Hetzner
Operating system
Debian Trixie
PHP engine version
PHP 8.3
Nextcloud memory caching
Zend OPcache
Web server
Apache (supported)
Database
MariaDB
Additional info
Detailed error:
{
"reqId": "7WMsJqTF4JZ7CxLBFmCN",
"level": 3,
"time": "2026-01-22T17:40:02+00:00",
"remoteAddr": "",
"user": "--",
"app": "mail",
"method": "",
"url": "--",
"scriptName": "/home/users/xxxxxxxxxxxxxxxx/www/nextcloud/cron.php",
"message": "Cron mail sync failed for account 1",
"userAgent": "--",
"version": "31.0.13.1",
"occ_command": [
"/home/users/xxxxxxxxxxxxxxxxxx/www/nextcloud/cron.php"
],
"exception": {
"Exception": "OCA\Mail\Exception\ServiceException",
"Message": "IMAP error synchronizing account 1: Error connecting to mail server.",
"Code": 11,
"Trace": [
