[Community] Oncall Operations Dashboard #435
Description
Problem
Currently oncall needs to manually check GitHub across 4+ repos (sdk-python, sdk-typescript, tools, docs) to identify which items require interaction. It's nearly impossible to find all issues/PRs where the last response is not from a maintainer. There's no visibility into what needs attention.
Requirements
Item Lists (scrollable, with total count)
| List | Description |
|---|---|
| Awaiting maintainer response | Items where last comment is from non-maintainer |
| SLA breaches | Items > 3 days without maintainer response |
| First-time contributor PRs | PRs from new contributors (need extra care) |
| External PRs needing review | External PRs without maintainer review |
| Oldest open items | Sorted by age |
| Stale items | No activity in 14+ days |
| Issues needing triage | No labels or assignee |
| High priority items | Items with priority label |
Summary Counts (top of dashboard)
- Total open PRs (external vs internal)
- Total open issues
- Items awaiting response
- SLA breaches count
Filters
- By repo (sdk-python, sdk-ts, tools, docs)
- By item type (issue, PR, discussion)
- By author type (maintainer vs external)
Acceptance Criteria
- Dashboard accessible to oncall
- All item lists implemented
- Filters working
- Data refreshes regularly